FAQs


1. How can I contact customer service?

You can send us a direct email at sales@fuselart.com.

2. Do you ship Internationally?

Yes, we offer an international shipping rate through DHL.

3. Do I have to duties on international shipping?

Depending on your country, your order may be subject to import taxes, custom duties, and fees which are the responsibility of the customer. You may wish to contact your local customs office for more information.

4. How long does it take to ship my order?

Our processing time is between 5-7 business days

5. How do you ship?

We offer shipping through UPS Ground.

6. Do you offer faster shipping?

If the customer is interested in expedited shipping, we will gladly accommodate. Please contact us at sales@fuselart.com.

7. Can I make any changes to my order once it has been placed?

In order to expedite each product, we can only make changes up to 24 hours once order is placed. Please send us an email at sales@fuselart.com and we will gladly help you with your changes.

8. Do you offer shipping insurance?

Yes, shipping insurance is offered for up to $5000 for $45.

9. Why do your prices fluctuate on the same item?

Our products are exclusive and one of a kind, for this reason our actual production costs tend to fluctuate. Pieces are obtained from an array of aviation inventories to provide a constant flow of new and innovative designed items. Prices for one specific part may vary depending on availability of the aircraft piece. Therefore, our prices may differ even on the same item.

10. Can I customize pieces?

Fuselart strives on providing one-of-a-kind pieces for our clients. If you are interested in creating your own design or would like to customize a color please send us a message through our custom work section of our website or contact at sales@fuselart.com